Fault Finding


Before we start work on your computer we diagnose the problem.  The problem may at first may not be obvious.  Our tests and experience will enable us to find fault as quickly as possible.

We have more than 300 diagnostic tests we can run on your computer for us to correctly diagnose the issues.  In most instances it is a component that needs replacing.  By running our tests we diagnose the right problem first go.

In the advent that it is a major component that has failed, we will advise you of this, and provide costings to replace the faulty item.  We do this as it may be more cost effective to purchase a new computer in this instance.  Sometimes when you replace a core component, it has a domino effect that requires other components to be also replaced at the same time so the 'other' older components can interact with the new one.

Contact us

You can expect...

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$25 PC Hardware Health Check
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Plain English, No Geek Speak
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No Surprises
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Remote Service, Wherever You Are
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Strict Privacy With Your Data
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Helpful and Friendly Technicians
  • data-retrieval Data RecoveryRecover photo's and data from your old hard drive or transfer it to a new PC. We can work with unbootable drives!.
  • pc-checkup PC CheckupWe'll give your PC a $25 checkup. Give you a personalised printed report helping to keep on top of potential problems.
  • backup BackupDon't lose your photo's and important data. We can show you how to backup in case of hard drive failure
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  • virus-removal Virus RemovalDon't lose your photo's and important data. We can show you how to backup in case of hard drive failure
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