Episode 591 – Aussie Tech Heads Shownotes

posted in: Show Notes | 0

 

This Episode is dedicated to the memory of our greatest supporter from the very first episode – Jason Milo Ramsay – Peace Forever Mate !

 

3 million .au domains transition to Afilias Australia from Neustar

Some 3.1 million .au domain names have transitioned to new infrastructure with domain name registry Afilias Australia, moving from a legacy system with Neustar.

 

Aside from the transition to a new infrastructure, Afilias said the domain would have better security, abuse, spam and phishing protection, and an Australian management and support team.

 

Now with 1 year registrations

 

Apple rebuilds iPhone mapping app, keeps TomTom as data provider

Apple is rebuilding maps  app on its iPhones from the ground up with its own dataset, but TomTom will continue to be a data provider for Apple’s maps app

 

Apple did not say how its use of TomTom would compare to its previous use, but TomTom shares fell after the news.

 

Apple is rebuilding the widely used mapping application on its iPhones from the ground up with its own dataset, but Amsterdam-based TomTom NV will continue to be a data provider for Apple’s maps app, Apple told Reuters on Friday.

Apple did not say how its use of TomTom would compare to its previous use, but TomTom shares fell after the news.

 

 

Gmail messages ‘read by human third parties’

 

People who have connected third-party apps to their accounts may have unwittingly given human staff permission to read their messages.

 

Google indicated that the practice was not against its policies.

One security expert said it was “surprising” that Google allowed it.

Gmail is the world’s most popular email service with 1.4 billion users.

Google lets people connect their account to third-party email management tools, or services such as travel planning and price comparisons.

When linking an account to an external service, people are asked to grant certain permissions – which often include the ability to “read, send, delete and manage your email”.

 

According to the Wall Street Journal, this permission sometimes allows employees of third-party apps to read users’ emails.

 

Google said only companies that had been vetted could access messages, and only if users had “explicitly granted permission to access email”.

 

Gmail users could visit the Security Check-up page to see which apps they had linked to their account, and revoke any they no longer wanted to share data with.

 

Foxtel turns to data to keep its customers

Foxtel is using decisioning software to help it retain particularly high value customers as it defends against higher churn rates caused by the encroachment of new competitors including Netflix.

 

“Our churn profile at the time was sitting at around just over 15 percent, whereas traditionally we’d had 11-12 percent annualised churn for a number of years,” Foxtel said.

 

We needed something to be able to better align the depth of offer and depth of discount we were giving to a customer with their customer lifetime value.”

The company is now in the process of applying Pegasystems’ next best action (NBA) across all its communications channels, to help it better identify customers and tailor offers to keep them.

NBA tools analyse what a company knows about a customer and then recommends the best thing to offer them or talk to them about.

Foxtel is beginning its NBA rollout with its human-staffed channels – its four contact centres, two of which are in Melbourne and the Gold Coast, and two based offshore in Manila and Durban.

 

https://www.msn.com/en-us/news/technology/secret-settings-hidden-in-your-android-phone-will-make-it-feel-twice-as-fast/ar-AAzciGz

 

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